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Not backroom boys and girls, but unsung heroes. The people who really make it happen. Whatever you call these guys and gals, they’re the real people behind success.
When we say that Global wouldn’t be Global without our legal, finance, people and culture, facilities, marketing, technology, and engineering teams, we really mean it - and if you’ve got what it takes get in touch.
Writing, developing, building and maintaining the web sites and apps that millions of people use every day… it’s all in a day’s work for our digital and online team. In addition to keeping our brand websites ticking over, the guys also get stuck in to developing websites and apps that promote all kinds of cool initiatives, that let our listeners enter big-prize competitions, and that keep everyone entertained even when they’re not able to listen to the radio. Typical roles include: Web developers, product developers, software architects, SEO and SEM specialists, interactive designers, user experience, systems administrators, project managers, SEM, email marketers, managing editors, online editors.
Not all rules are there to be broken, and it’s our legal team’s job to make sure we stick to the broadcasting regulations set by OFCOM – the body that governs all radio stations. It’s all about knowing what can and what can’t be done on air so that we can make sure we protect our listeners and provide the ultimate entertainment experience. The team also looks at Health and Safety and a wide range of other legal affairs. Typical roles include: In House lawyer, Head of Compliance.
While most of us are looking after our customers, it’s down to our People and Culture team to look after us. Their challenge is to manage all of our employment needs. So from HR, learning and development and communication, to most importantly, making sure we all get paid on time, the team is always working on and delivering exciting new initiatives that bring our obsessive culture to life and make Global a truly great place to work. Typical roles include: HR Advisers, HR Consultants, Payroll Consultant, Culture and Communications Advisors, Head of Learning and Development, People and Culture Administrators.
Our finance teams aren’t just number crunchers – they play a vital role in managing our credit control systems, making sure people pay us for our services, chasing them when they don’t, and keeping track of expenses right across the business. Put simply, it’s their job to keep a close eye on what we spend, and an even closer eye on what we make. Typical roles include: Management Account, Expenditure Assistant, Credit Controller.
Our PAs challenge is to support the people at the top – like Stephen, Ashley, Richard and some of our other regional MDs – no matter how much pressure they’re under. Their roles can switch in an instant, from something like arranging train tickets to organising an international conference, which means they need to be ready for anything.
Our charities and communities people really make a difference to our listeners’ communities. The job involves organising and managing events and charity appeals like our Have a Heart Appeal and Classic Foundation, working with celebrities for on-air promotions, and kicking off fundraising initiatives for all kinds of worthwhile causes. Typical roles include: Fundraising assistants.
Our facilities teams are responsible for all of the buildings within our network of businesses which means they take care of security, window cleaning, office furniture and general maintenance. Our procurement teams make sure that whatever we buy – whether it’s stationary, cars or marketing materials – we get the best possible deal. Typical roles include: Facilities Assistant, Procurement Manager.
Our marketing, events and PR teams singlemindedly focus on promoting Global and all our brands. They make the most of everything from TV commercials to taxi promotions to street marketing teams to spread the word about Global, gain more listeners, and manage PR in a positive way – whether it’s good or bad. Typical roles include: Heart Angels, Capital Street Stars, Heart Angel Co-ordinator, Capital Street Stars Co-ordinator, Events Assistants, Marketing Assistants, Brand Team Leader.
At Global, we rely on all kinds of technology solutions to help us through the daily grind, from simple desk based PCs and Macs through to mobile equipment like iPads and iPhones. Our IT teams deliver top notch IT helpdesk and telecoms services to keep it all running as smoothly as possible. Typical roles include: IT Support Analysts, Senior IT Support Analysts, Technology Manager, Infrastructure Managers.
Keeping our stations on air is potentially the most important thing we do, and it wouldn’t be possible without our broadcast technology teams. Their challenge is to make sure each of our stations works as expected by keeping the technology up to date, maintaining and managing our studios, and keeping us linked to transmission stations, 24/7. Typical roles include: Broadcast Infrastructure Specialists, Directory Service Managers, Broadcast Engineer.
It’s not just the dedication and passion of our people that keeps Global moving forward –our business systems play a huge part in that, too. Right now, we use over 150 of them, some internally and some externally, which means the team of specialists who manage and maintain them play a vital role in our business. Typical roles include: Support Analysts, Business and System Developers, Analyst Developers